1. Information we collect

When you contact Providently, information you choose to provide may include your name, email address, phone number, organization details, selected service area and enquiry information. Hosting and security systems may also process basic technical information.

2. How we use information

Information may be used to respond to enquiries, understand the relevant business requirement, route the enquiry internally, coordinate requested services, maintain business records and protect website operations.

3. Sharing and service providers

Information may be shared with technology, hosting, email or business-service providers supporting website operations, or with relevant counterparties where reasonably necessary to respond to a requested business requirement and permitted by applicable requirements.

4. Security

Reasonable technical and organizational measures are used to protect information. No online system can be guaranteed completely secure, so users should avoid submitting unnecessary confidential information through a general enquiry form.

5. Retention

Information may be retained for as long as reasonably necessary to respond to the enquiry, manage the commercial relationship, meet record-keeping needs and comply with applicable requirements.

6. Your choices

Depending on applicable law and circumstances, you may contact Providently to request access, correction or deletion of personal information previously submitted.

7. Contact

Privacy-related questions may be sent to info@providently.ae or submitted through the Contact Us page.

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